- The application process is a two-step process - an initial interview (intake) at which time you will be assigned an appointment and told what documenation you will need to bring that support your request for assistance. Except for scheduled appointments, clients are served on a first-come, first-served basis, and especially if you are submitting and inital request & application, the earlier you sign in the earlier you will be seen.
- Regardless of the request or date payment is due; the application process must be followed. Be mindful of the due dates on your rent and utilities! The application process is the same regardless of disconnects and/or evictions. Do not wait until the day of disconnect or the day of an eviction notice to apply for assistance.
- We accept applications on weekdays during the following hours:
Monday through Thursday
8am to 11am & 1:30pm-2:45pm
Closed for lunch from 12:30pm-1:30pm